Key Account Senior (Fashion Industry)

A. Job Purpose:

The Key Account Senior is responsible for developing and executing international sales strategies to expand the company’s global footprint, drive revenue growth, and build long-term partnerships across key international markets.

B. Key Responsibilities:

1. Strategy & Planning:

- Develop and implement global sales strategies aligned with company growth objectives.

- Conduct market analysis to identify and prioritize target regions or countries.

2. Market Development:

- Identify and acquire new international clients and partners.

- Monitor market trends, customer needs, and competitor activities in global markets.

3. Team & Performance Management:

- Lead and manage international sales teams or distribution partners.

- Ensure achievement of revenue targets, customer satisfaction, and operational efficiency.

4. Operations & Coordination:

- Collaborate with internal departments (Marketing, Logistics, Legal, Product, etc.) to support international business activities.

- Oversee contract negotiations, order fulfillment, and international payment collection.

5. Customer Relationship Management:

- Build and maintain strong, long-term relationships with global clients.

- Handle escalations and ensure high levels of client satisfaction across regions.

- Bachelor's degree in International Business, Business Administration, Marketing, or related fields.

- Minimum 5 years of experience in international sales, with at least 2 years in a managerial role.

- Experience in e-commerce and sales on international platforms.

- Fluent in English (additional languages such as French, or the third language are a plus).

- Strong communication, negotiation, and presentation skills.

- Proven ability to plan strategically, analyze markets, and manage KPIs.

- Knowledge of international trade, logistics, compliance, and cross-border sales processes.