IT Support Specialist/Helpdesk

Hạn nộp hồ sơ: 27/07/2036 (Còn 3643 ngày)

Địa điểm làm việc:

Hồ Chí Minh

3A Floor, Alpa tower, 151 – 153 Nguyen Dinh Chieu St.Hồ Chí Minh

(Trước sáp nhập: Quận 1, Hồ Chí Minh | Sau sáp nhập: Bến Thành, Hồ Chí Minh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Provide helpdesk support and ensure user issues are resolved promptly and to their satisfaction.
Monitor, prioritize, and respond quickly to requests received through the helpdesk system.
Configure and modify local workstation settings, utilities, and software as needed.
Maintain and utilize helpdesk tracking software for accurate documentation.
Document internal IT procedures and ensure processes are followed consistently.
Support onboarding of new users, including account setup and workstation preparation.
Ensure each workstation is fully equipped with necessary hardware and peripherals.
Install, test, and configure new workstations, peripheral devices, and software applications.
Maintain updated inventory of all IT equipment, software, and licenses.
Report technical issues and system concerns to the IT Manager.
Manage PC setup and deployment for new employees using standard hardware, images, and software packages.
Perform timely upgrades and maintenance of workstation hardware and software.
Manage and provide support for the POS system.
Support IT setup for new stores, new offices, and related expansion projects.

Bachelor’s or College degree in Information Technology or a related technical field, or an equivalent combination of education and experience.
2 to 5 years of relevant technical support experience; experience in chain-store operations is an advantage.
Strong troubleshooting skills and service-oriented mindset.
Ability to work independently and handle multiple tasks.
Good English communication skills

Ngành nghề:

Vận Hành IT - IT Helpdesk

Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi.

Lĩnh vực: Giải trí/Vui chơi

Loại hình: Toàn thời gian

Cấp bậc: Nhân Viên/Chuyên Viên

Ngày đăng tuyển: 10/04/2026

Yêu cầu giới tính: Không yêu cầu